Privacy Policy

Better Cards, LLC, a Delaware limited liability company (file no. 10108882), operates RateIowaLawyers.com.

This Policy applies to personal information we process in connection with the Site and related services. It should be read together with our Terms of Service, Cookie Policy, and Community Guidelines.

Controller. For purposes of the GDPR and similar laws where applicable, the controller is Better Cards, LLC, with contact and mailing details in Section 16.

A. You provide directly

• Account and profile: email address, password (stored using one-way hashing), display name, and optional profile fields you choose to provide.
• User Content: ratings, reviews, favorites, flags, support messages, and other submissions through forms or APIs.
• Communications: content of emails or messages you send to us, including legal or privacy requests.

B. Collected automatically

• Device and log data: IP address, browser type and version, operating system, referring URL, pages viewed, timestamps, session identifiers, and diagnostic or security logs.
• Approximate location: derived from IP address for security, fraud prevention, and coarse personalization (for example, map defaults).
• Cookies and similar technologies: as described in our Cookie Policy.

C. From public sources and third parties

• Directory Data: attorney and firm information from public records, licensed datasets, or third-party websites we index or import in accordance with our Terms.
• Vendors: payment processors, authentication providers, or analytics partners if and when we enable those integrations.

D. We do not intentionally collect

• Biometric identifiers, government ID numbers, or health information as defined under U.S. state privacy laws, except where you voluntarily submit them in a support message (please do not).

• Provide, maintain, secure, debug, and improve the Site.
• Create aggregated or de-identified analytics shown on the Site.
• Authenticate users, prevent fraud and abuse, and enforce our Terms and policies.
• Communicate with you about service, security, or legal notices.
• Comply with law, legal process, and governmental requests.
• Evaluate or complete a merger, acquisition, financing, or sale of assets (with notice as required).

Depending on context, we rely on one or more of the following:

• Contract — processing necessary to provide the Service you request (for example, operating your account).
• Legitimate interests — security, fraud prevention, product improvement, internal analytics, and asserting legal claims, balanced against your rights.
• Consent — where we expressly ask for it (for example, non-essential cookies or marketing email where required).
• Legal obligation — where processing is required by law.

We may share personal information with:

• Service providers who process data on our behalf under written terms (for example: hosting, database, email delivery, logging, security scanning).
• Professional advisors (lawyers, accountants, insurers) under confidentiality.
• Law enforcement or regulators when required by law or to protect rights, safety, and security.
• Business transfers — in connection with a merger, acquisition, or asset sale, subject to confidentiality and applicable notice requirements.
• With your direction — for example, if you choose to share content publicly on the Site, or if you invite attorneys or family members to a private case workspace. Shared access and activity are logged and visible to the workspace owner. You control who has access and can revoke it at any time.

We do notsell your personal information for money. We do not share personal information for cross-context behavioral advertising as a data broker. If we introduce advertising or analytics that constitutes "sale" or "sharing" under U.S. state laws, we will update this Policy and provide legally required controls.

Depending on your state of residence, you may have rights to access, delete, correct, or obtain a copy of personal information we hold about you, to opt out of certain processing, and to appeal our decisions. We will not discriminate against you for exercising these rights where prohibited by law.

California residents (CPRA). In the preceding twelve months, we may have collected identifiers (email, IP), commercial information (account activity), internet or electronic network activity (logs), geolocation data (coarse), and inferences drawn from the above. Categories of sensitive personal information: we do not intentionally collect SPI as defined in CPRA for profiling or resale. You may submit requests to [email protected]. We will verify your request consistent with applicable law.

Nevada residents: Nevada law may permit you to opt out of certain future sales of covered information; we do not currently sell covered information as defined in NRS 603A.

Other states: Virginia, Colorado, Connecticut, Utah, and other states are adopting similar laws. We apply this Policy consistently; submit requests to [email protected] and we will respond in line with applicable requirements once in effect for our operations.

We retain personal information for as long as necessary to fulfill the purposes in Section 3, including security logs, backups, and legal compliance. Retention periods vary by data type: for example, account data is kept until you delete your account and for a reasonable period thereafter for backups and legal holds; server logs may be retained for a shorter rolling window unless extended for an investigation.

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

The Site is operated from the United States. If you access the Site from outside the United States, you understand your information may be processed in the U.S. and other jurisdictions that may not provide equivalent protections to your home country. Where required, we will use appropriate safeguards for cross-border transfers.

We do not use automated decision-making that produces legal or similarly significant effects solely by automated means with respect to consumers in jurisdictions that prohibit such processing without safeguards. Certain scores or visualizations are informational aggregates and may use rules-based calculations; they are not a substitute for human judgment about fitness for legal representation.

The Site is not directed to children under 13 (or 16 where a higher age applies). We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will take appropriate steps to delete it.

• Account: update profile fields where the product allows; delete your account where available, or contact us to request deletion subject to legal exceptions.
• Cookies: manage preferences as described in the Cookie Policy.
• Marketing: opt out of promotional emails using the unsubscribe link or by contacting [email protected].

We may update this Policy from time to time. We will post the revised Policy on this page and update the "Last updated" date. For material changes, we may provide additional notice where required by law.

Privacy inquiries and requests: [email protected]

• Legal entity: Better Cards, LLC
• State of formation: Delaware (DE)
• Delaware file no.: 10108882
• Registered office / legal mailing (DE): Better Cards, LLC, c/o Northwest Registered Agent Service, Inc., 8 The Green, Suite B, Dover, DE 19901, United States

If you are located in the EEA, UK, or Switzerland and believe we have not resolved your concern, you may have the right to lodge a complaint with your local supervisory authority.

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